New Court Surgery, Malvern, Worcestershire

 
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Ancillary Services

Non NHS Services
We are happy to undertake, by appointment, medical examinations and reports for insurance companies, employers, solicitors, fitness for certain sports, elderly drivers, etc. This work is outside of the NHS system and a charge will be made in line with the BMA recommended scale.

Please check the charge when booking your appointment or handing in your request form.

New Patients
Patients are required to undergo a new patient medical check; these appointments can be made with our Health Care Assistant. Please book an appointment at reception.

Substance Misuse Management Service
The practice has for over twenty years provided a service to help substance users. This service is surgery-based for patients with addiction problems especially to opiates and any other substance use problems. This service is provided by the doctors with help from of the Community Drugs Team. To access these services please speak to one of the doctors.

We consider this a very important service that we run and we will always endeavour to help clients whenever possible, however, in certain circumstances it may be felt that a client is not suitable for supervision at the surgery. This decision would be taken by the doctors after discussion with the Liaison worker. We would continue to provide general Medical Services to these clients.

Minor Surgery
Dr George Henry performs minor surgery at the practice. Please speak to any of the doctors who will put you on the waiting list if it is considered appropriate. You will usually receive the appointment by post and therefore please contact the surgery to confirm that you will be attending.

Due to the caseload there is a waiting list for Minor Surgery.

Diabetic Services
The surgery-based Diabetes Clinic is run by Dr Mather and the surgery's Nurse Practitioner Jane Wells-Spittle. The Clinic provides the vast majority of care needed for patients with all types of diabetes mellitus. This includes insulin initiation and other types of care that in the past were provided in hospital-based clinics. The practice is able to offer this type of service as a result of Dr Mather's experience working in the Diabetes Centre in Worcester for 10 years and partly due to the upgraded skills of Jane Wells-Spittle.

Bookings for this clinic are arranged by Val Hawkins and any queries should be directed to her.

Antenatal
Our Community Midwife Yvonne Cowling conducts antenatal clinics at the surgery on Tuesday afternoons.

The surgery provides a 'shared-care' with the hospital for all antenatal patients. Most antenatal checks will be carried out at Prospect View by Yvonne or your regular Doctor. Appointments can be booked in advance through reception.

Audiometry
We provide an audiometry service at the practice. If a significant deficit is found, it is often necessary for a further assessment to be made at the Audiometry clinic in Worcester. If you are concerned about your hearing, please speak to your doctor.

Health Visitor for the Elderly
There is a team of Health Visitors for the Elderly based at Prospect View and our Health Visitor for the Elderly is Dave King. The team help in the assessment and coordinating the care for elderly patients in their own homes. A referral is usually made by your Doctor or the team can be contacted directly.

Health Visitor for Children
Our Health Visitor for Children Julie Grear provides help and support for pre-school children and their parents. She also provides routine health surveillance for pre-school children. Appointments can be made through Reception or they can be contacted directly.

Palliative Care
New Court Surgery subscribes to the Gold Standard Framework in providing a high level of palliative care for our patients with cancer and terminal illness. Our attached palliative care nurses provide these services in co-ordination with the Doctors at the practice. Regular team meetings are held at Prospect View. Arrangements to see either Beryl or Cheryline can be arranged through reception or via your usual Doctor.

Gateway Worker
Our Gateway Worker provides access to support and counselling for patients with mental health problems. Referral will usually be made by your Doctor.

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